OUR POLICIES.
We believe clarity builds trust. Below you’ll find the key policies that guide how we operate—each one designed to keep our athletes safe, our community connected and our programs running smoothly. Use the links to jump directly to the details that matter most.
SAFE
SPORT
We promise to provide a respectful, supportive environment that’s free from harassment and abuse, both on and off the slopes.
CODE OF
CONDUCT
The shared expectations that help athletes, coaches and families uphold the values of respect, teamwork and sportsmanship.
REFUND
POLICY
A clear outline of how cancellations and program changes are handled, so you always know what to expect.
VOLUNTEER
REQUIREMENTS
An overview of the ways families contribute to the success of the club through fundraising, events and community support.
SAFE SPORT
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SAFE SPORT //
THE SPIRIT OF THE MOUNTAIN, BUILT ON RESPECT.
OUR STRENGTH COMES FROM KINDNESS, TRUST AND A COMMUNITY WHERE EVERY ATHLETE FEELS SAFE, SUPPORTED AND VALUED.
We’re committed to providing a healthy, supportive environment where athletes can train and compete with respect, equity and freedom from all forms of harassment and abuse.
01
CANADIAN CENTRE FOR ETHICS IN SPORTPromotes fair, safe and inclusive sport in Canada by leading anti-doping efforts and advancing ethical practices.
02
COACHING ASSOCIATION OF CANADAProvides Safe Sport training and resources that empower coaches to create positive, respectful and safe environments for athletes.
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ABUSE-FREE SPORTA free, confidential helpline offering advice, resources and support for anyone experiencing or witnessing maltreatment in sport.
CODE OF CONDUCT
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CODE OF CONDUCT //
CALGARY ALPINE CODE OF CONDUCT
The Calgary Alpine Racing Club, Calgary Alpine SnoFlyers and FAST Alpine Racing Club (“Calgary Alpine”) are committed to promoting a safe, respectful and inclusive environment for all athletes.
Section 1: Acknowledgment:
By participating in Calgary Alpine, you agree to uphold this Code of Conduct and contribute to a safe and supportive environment for everyone. Calgary Alpine Athletes that are not in compliance with the Code of Conduct may be subject to discipline up to and including suspension or expulsion (refer to APPENDIX A – Calgary Alpine Disciplinary Process). Athletes may also be held accountable for behaviour that impacts Calgary Alpine beyond the hours of operation when their conduct detrimentally affects the personal safety and well-being of athletes, the learning environment, the effective operation of the club and the reputation of the club.
Section 2: Key Definitions
Bullying: means repeated and hostile or demeaning behaviour by an athlete in Calgary Alpine where the behaviour is intended to cause harm, fear or distress to one or more athletes’ in the ski community, including psychological harm or harm to an athlete’s reputation.
Types of Bullying:
Social & Relational Bullying: Any behaviour that can damage an individual’s status/relationships within a group. Examples: intentional exclusion of an individual or group, spreading of rumors and gossiping.
Physical: When an action causes physical harm to someone’s body, disrespects their personal space or damages/disrespects someone’s property. Examples: Punching, kicking, scratching, spitting or non-contact: breaking, damaging, hiding or stealing someone’s equipment or belongings.
Verbal: Using words to hurt, harass or scare another individual or group. Examples: name calling, mimicking, taunting, put downs, swearing, chirping, trash talking, negative nicknames, screaming or yelling at a person, etc.
Cyberbullying: Using technology to frighten, disrespect, embarrass, exclude or damage another person’s reputation. Examples: sharing/editing of personal info or photos, catfishing, denigration, hate groups/chats/texts, online threats, spreading of rumors, etc. Also includes the creation, the possession or the distribution of child pornography (ie sexual imagery).
Sexual Harassment: Comments or actions of a sexual nature that are unwelcomed and make the targeted individual feel embarrassed, afraid, uncomfortable or ashamed. Any words, written or spoken or action taken which ridicules a person’s gender, sexual orientation or gender identification.
Discrimination: means an action or a decision that treats a person or a group negatively for reasons such as race, religious beliefs, color, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status or sexual orientation.
Harassment: means any behaviour or pattern of repeated behaviour that disparages, humiliates or harms another person or denies an individual’s dignity and respect and is degrading or humiliating to another person.
**IMPORTANT** In Canada, individuals as young as 12 can be held criminally responsible. If the incident reported is criminal in nature, Calgary Alpine may have a legal obligation to report to the RCMP.
Section 3: Athlete Expectations
3a Personal Responsibility:
Be on time for training sessions and races;
Be prepared with properly maintained equipment;
Give your best effort at all times;
Maintain a positive attitude;
Attend all team meetings;
Follow the appropriate training, rest and nutrition advice;
Ensure the responsible and appropriate use of cell phones at all times (coaches reserve the right to collect phones due to inappropriate use); and
Exhibit respectful behaviours and language at all times so that teaching and learning are maximized.
3b Sportsmanship & Fair Play
Demonstrate good sportsmanship at all times;
Treat opponents with respect and acknowledge their efforts, even in defeat;
Accept defeat gracefully (avoid anger towards others) and continue to strive for improvement;
Avoid actions that could compromise the fairness or integrity of the sport (i.e. cheating);
Support teammates at all times and respect their preparation routines on race days.
3c Respect for Others, Property and Training Venues
Respect all teammates, coaches, volunteers, parents, officials and other racers at all times;
Respect the property and equipment of ski areas, training venues and other people.
3d Bullying, Harassment and Discrimination
Athletes should refrain from participating in or tolerating bullying, harassment or discrimination while at team training, races, events, traveling to and from the ski hill or in any other circumstances that may impact the ski environment;
Report any incidents of bullying to a coach, trusted adult, authority figure and or Safe Sport Officer. Please refer to APPENDIX B - Grievance Procedure.
3e Adherence to Rules
Respect the Skier’s Responsibility Code at each ski area/resort, being sure to:
Free ski in control and at a safe speed;
Respect all skiers on the hill, especially non-racers; and
Obey all posted signs and instructions from the ski patrol, ski area employees and coaches
As a registered members of Alberta Alpine Ski Association (“AASA”) athletes agree to adhere to AASA Code of Conduct and all other policies, rules, regulations, by-laws and the constitution of the AASA, as well as the rules of Alpine Canada and the FIS.
3f Substance Abuse
Avoid the use of alcohol, tobacco products including vaping, illegal drugs, cannabis in any form, prescription drugs that are not medically approved and banned performance-enhancing drugs or supplements.
3g Unacceptable Behaviour
Please refer to Appendix C – Unacceptable Behaviour for a non-exhaustive list of unacceptable behaviour examples. Athletes must review these examples before signing off on the code of conduct.
Note: Calgary Alpine has a strict non-harassment policy towards its Coaches, staff and Board of Directors by all Calgary Alpine members (i.e. athletes and parents).
Section 4: Disciplinary Process
All athletes that do not abide by the Calgary Alpine Code of Conduct will be subject to the disciplinary measures in the Calgary Alpine Disciplinary Process. Please refer to Appendix A – Calgary Alpine Disciplinary Process.
Section 5: Grievance Procedure
Calgary Alpine will make every effort to address and resolve Parent/Athlete concerns and grievances. Please refer to Appendix B – Grievance Procedure for information related to reporting a grievance.
APPENDIX A
Calgary Alpine Disciplinary Process
Section 1: Minor Infractions
Behaviours that have a limited impact including, but not limited to:
Inappropriate use of language towards someone else;
Failure to participate in the program in a positive manner that affects others negatively; and
Repeated use of explicit language.
Incident Notification Process
The coach or the Program Director (“PD”) will address the incident as follows:
Meet with athlete (a separate meeting will be held with each athlete involved);
State specifically the nature of the problem;
State specifically which part of the Code of Conduct has been violated;
The Coach or PD will Implement a reasonable penalty;
Notify in writing the parent of the problem and penalty as soon as reasonably possible. Note: All minor infractions are confidentiality filed within the organization in order to track and monitor repeat offences.
For repeat offences of a minor infraction, the Athlete is subject to the penalties that apply to Major Infractions.
Penalties for Minor Infractions
The coach and/or PD will work with the athlete to determine an appropriate consequence.
Section 2: Major Infractions
Depending on the severity of the Major Infraction, an athlete may be immediately removed from the Calgary Alpine environment and depending on the location, immediately sent home. Behaviours that have a serious impact on the athlete, other athletes or individuals and/or the program, including but not limited to:
Use of alcohol, tobacco products including vaping, illegal drugs, cannabis in any form, prescription drugs that are not medically approved and banned performance-enhancing drugs or supplements;
Engaging in sexual misconduct;
Harassment, hazing or bullying (see definitions);
Physical violence;
Engaging in unsafe and/or unsanctioned activities;
Theft and/or vandalism;
Engaging in any criminal or illicit behaviour; and
Repeated minor infractions.
Incident Notification Process
For all major infractions, the PD and parents will be notified immediately. A meeting will then be held, within a reasonable period of time, between the:
Athlete;
Coach(es);
Parent(s);
PD; and
Safe Sport Officer (depending on the severity or nature of the incident)
It may mean the athlete(s) miss race or training days if a meeting is not possible immediately after the infraction.
Incident Documentation and Investigation Process
The Coach and/or PD will address the incident as follows:
State the nature of the problem;
State specifically which part of the Code of Conduct has been violated;
Depending on the severity of the incident, a formal investigation may commence immediately by the Safe Sport Officer which may result in immediate suspension or removal from Calgary Alpine;
The PD/Coach together with the Safe Sport Officer will determine a disciplinary action;
A formal notification will be sent to the parent(s) outlining the consequences and clearly state that any subsequent incident could result in immediate suspension and or removal from the organization;
The notification will be filed as a formal report within the organization as well as shared with the Calgary Alpine Board of Directors.
Formal Investigation Process
All formal investigations will be conducted by the Safe Sport Officer or Independent Third Party. A PD or a Parent can initiate a formal investigation (Appendix B: Grievance Procedure ). Once initiated the following procedure will be followed:
The Safe Sport Officer or Independent Third Party will conduct the formal investigation in accordance with the Alberta Alpine Code of Conduct and Ethics Policy.
A Disciplinary Committee will be initiated including the Safe Sport Officer or Independent Third Party, PD, Coach and independent Board member.
Once the formal investigation is concluded, the Committee will determine a disciplinary action.
Penalties for Major Infractions
Disciplinary action may include:
Loss of privilege to participate in training and/or race or race series for a defined period of time; and
Expulsion from the program, without financial reimbursement of program fees.
There will be no refund of program and/or race fees or make-up training sessions for time missed as a result of disciplinary action of any kind. If dismissal from the program or an event occurs while traveling, the Athlete may be sent home immediately at the parent’s cost at whatever means is most convenient.
Parents who are Calgary Alpine Board of Directors members must recuse themselves from any disciplinary meetings concerning their own athlete in order to alleviate a conflict of interest.
Decisions by the Disciplinary Committee are final.
APPENDIX B
Grievance Procedure
Calgary Alpine will make every effort to address and resolve Parent/Athlete concerns and grievances. If an Athlete or Parent has a concern or grievance regarding any aspect of the program, please follow this procedure:
Discuss the issue with the Athlete’s Coach;
If you are unable to resolve the issue, discuss it with the PD; and
If the issue remains unresolved or you do not feel comfortable reporting the issue to the Athlete’s Coach or PD, you can report it to Calgary Alpine’s Safe Sport Officer or Independent Third Party [see website for contact information] who may conduct a formal investigation (depending on the severity of the incident) in accordance with the Alberta Alpine Code of Conduct and Ethics Policy.
**IMPORTANT** In Canada, individuals as young as 12 can be held criminally responsible. If the incident reported is criminal in nature, Calgary Alpine may have a legal obligation to report to the RCMP.
APPENDIX C
Unacceptable Behaviours
Examples of unacceptable behaviour include, but are not limited to:
Disruptive or dangerous behaviour and defiance of authority;
Discrimination, bullying and harassment in any form;
Encouraging and participating in unacceptable conduct which endangers or hurts others;
Any conduct which is injurious to the physical, social or mental well-being of others;
Use, display or distribution of improper, obscene or abusive language, messages, gestures or pictures;
Discriminatory behaviour;
Use of technology such as computers, cameras, cell phones and other digital equipment for purposes that are illegal, unethical, immoral, disrespectful or inappropriate;
Use of group chats/forums/apps that target other athletes or coaches in a disrespectful or inappropriate manner;
Purposely excluding other athletes from groups, ski lift rides or other activities;
Theft, including theft of identity and intellectual property;
Use, possession, distribution or collection of money for illicit drugs, cannabis, cannabis-infused products, alcohol or inhalants, in the context of any ski-related activity;
Willful damage to Calgary Alpine property or the property of others;
Involvement in the formation of or affiliation of groups which negatively impact the ski environment including rallying athletes against other athletes;
Hazing and initiation activities;
Use, possession, sale, distribution of or active contact with a weapon on an athlete, on or in the vicinity of any ski-related activity/property;
Interfering with the orderly conduct of training sessions;
Untruthfulness;
Any criminal activity; and
Activities that severely damage the reputation or operations of Calgary Alpine, it’s staff or Board of Directors.
REFUND POLICY
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REFUND POLICY //
CALGARY ALPINE REFUND POLICY
Refunds will only be considered for PROGRAM FEES, less an administrative fee. Hard costs such as the Club Fee and the Alberta Alpine Fees will NOT be refunded under any circumstances. Unused Race Account deposits are fully refundable.
Refunds for athlete’s Program Fees will be offered subject to meeting the following conditions:
Athlete has experienced an injury and is unable to continue and/or return.
Doctor’s certificate may be required.
Refund due to Injury details:
The refund amount will be prorated based upon the remaining time left in the program, less a 10% administration fee.
Refunds may be issued as “funds returned” or as a “credit” that is applied for returning athletes towards the following season – this will be determined by the BOD (Board of Directors) on a case by case basis.
Refunds requested for program withdrawal after registration, for any reason other than injury, will only be granted with BOD approval. Commitments for recruiting of coaches, purchase of equipment and other program expenses are made based on athlete registration and therefore the club is not in a position to offer refunds.
The Board of Directors reserves the right to amend the policy for extenuating circumstances.
VOLUNTEER REQUIREMENTS
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VOLUNTEER REQUIREMENTS //
WE’RE POWERED BY MORE THAN GREAT COACHING AND ATHLETICS—WE’RE BUILT ON THE SUPPORT OF OUR FAMILIES.
Each program has its own volunteer commitment, designed to ensure everyone contributes while keeping the load fair.
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8 volunteer hours per athlete
AND
1 casino shift per family
Additional casino shifts can also count towards the hours required.
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8 volunteer hours per athlete
AND
1 casino shift per family
Additional casino shifts can also count towards the hours required.
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10 volunteer hours per athlete
AND
1 casino shift per family
Additional casino shifts can also count towards the hours required.
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10 volunteer hours per athlete
AND
1 casino shift per family
Additional casino shifts can also count towards the hours required.
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12 volunteer hours per athlete
AND
1 casino shift per family
Additional casino shifts can also count towards the hours required.
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12 volunteer hours per athlete
AND
1 casino shift per family
Additional casino shifts can also count towards the hours required.
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15 volunteer hours per athlete
AND
1 casino shift per family
Additional casino shifts can also count towards the hours required.
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8 volunteer hours per athlete
AND
1 casino shift per family
Additional casino shifts can also count towards the hours required.